Technical Assistance Requests & Teamwork Platform

Technical Assistance Requests Training
Participants learned how to submit, track, and manage Technical Assistance Requests using the Division’s systems. The session covered submission guidelines, required documentation, and best practices for ensuring timely and accurate processing, helping districts efficiently request engineering and program support while maintaining compliance with Division policies.

Teamwork Platform Training
During this training segment, participants explored the Teamwork platform, the Division’s project management and tracking system. Teamwork enhances transparency, collaboration, and efficiency by centralizing projects, tracking tasks, and storing documents. Participants were encouraged to log in early, explore the interface, and familiarize themselves with the platform to maximize the interactive session.